Virtual Assistant Part5

Product Lunching, Ranking, Amazon cases & Report handling

When our product ready for commercializing. It should be in grow because once we put greater efforts for research and listing optimization then next goal is to generate high volume of sales with  growth in reviews and positive feedback.

Managing orders and treat with customers a challenging task because your customers are your real asset. If buyer is unhappy then there is no chance of success.

Amazon offers shipment services also seller can directly deliver to customers but these are two models. There is topic of discussion is how to maintain customers and their satisfaction level up.

Treat your customer in ethical and responsible way. If they return or claim, try to make sure say please and fulfill their request.

We can deal the customers claims by two ways

1.      Treat and negotiate with customers in diplomatic way.

2.      We can also request to amazon to solve this issue but it is very rear they hear the issue.

            We can discuss inventory related cases with amazon. These cases such as inventory issue, category change, variation, title change etc.

We can seek help by going at Help tab and build a case.

All of this discussion is just an overview of the concepts. Practice and experience makes man better. We must explore better opportunities for growth.